Heavenly Pearl Necklace

Jewellery Care Guide

It is natural for sterling silver jewellery to tarnish or discolour over time, particularly if the piece is worn regularly. Tarnish is caused by several factors which include:

• Exposure to moisture, humidity, direct sunlight for long periods of time.
• Acidity (ph balance) of a person’s skin, which in turn is affected, for example, by diet, medication and stress.
• Exposure to perfume, soap, moisturiser, shampoo etc. and cleaning products such as dishwashing liquid and bleach.
• Exposure to chlorine.

How to Care For Your NAJO Piece

NAJO advises against:

• Swimming, showering or undertaking vigorous exercise while wearing jewellery.
• Exposing jewellery to cleaning agents or cosmetics such as foundations, perfumes, hairsprays.
• Exposing jewellery to excessive heat or prolonged periods of direct sunlight.
• Use of commercial silver ‘dip’ solutions as they are unsuitable for cleaning hollow, oxidised, stone-set, pearl or plated jewellery and can cause surface deterioration.
• Wearing delicate jewellery on more than an occasional basis

SLOW JEWELLERY
Consciously crafted with love

Jewellery with beauty and soul is only possible thanks to the remarkable talent of some of the world’s best silversmiths, jewellers, and stone cutters.

Over the years, we’ve built enduring relationships with these artisans who are as passionate as we are about slow jewellery and consistently upholding NAJO’s unique aesthetic. The NAJO brand has always taken a stand against mass production, preferring to build enduring partnerships with small workshops and artisans who take enormous pride in their craft. They’ve been part of our NAJO family for decades, and we’re proud to create ethical jewellery together. So every time you express yourself with our jewellery, feel good that the piece you wear has been fairly, lovingly, and consciously crafted in small home workshops that are self or family-run.

Find out more about Our Production and Sustainability initiatives 

Over the years, the NAJO brand has become synonymous with beautiful design and impeccable craftsmanship that magnifies the inherent beauty of our sterling silver, gold, and striking gemstone pieces.

Our fine jewellery designs pay homage to the high-quality, ethically sourced precious metals and gemstones we use, gifted to us by nature.

NAJO Jewellery is designed in Australia, and individually handcrafted by our artisans.

Learn more about our materials with our Materials Glossary

Free standard shipping is available on all AU and NZ orders over $150. 

Orders placed before 12 pm AEST will be dispatched on the same day.

We offer a 30-day money-back guarantee. We cannot offer exchanges or refunds on any earrings (for hygienic reasons) or engraved pieces. Please select carefully and feel free to contact us at support@najo.com.au should you have any questions prior to purchasing a non-returnable item. 

To return an item, simply visit our returns portal online at najo.com.au/apps/redo/returns-portal/login and login with your email and order number. Please post returns to PO BOX 3159, Redfern NSW 2016.

Visit our FAQ page for further information.