Can I place a phone order?
Can I view an item at your Head Office?
How do I subscribe/unsubscribe from your mailing list?
I can't decide on a gift, do you sell gift vouchers?
I want to work for Najo! How can I apply for a job?
I am buying a gift. Will the jewellery come wrapped up or in a gift box?
How can I check the balance of my voucher?
Delivery & Returns
Can I exchange my purchase for another size?
I have lost my jewellery. Are you able to replace it for me?
I live overseas, am I responsible for duties and taxes?
Can I return or exchange an engraved piece?
Do you charge for shipping?
For orders $99 and over, they will be sent with FREE Australia Post Express Shipping. All deliveries are sent via Australia Post using their e-parcel service. All orders can be tracked online, using the link sent you after completing your purchase.
Do you ship internationally?
How long will it take until I receive my jewellery?
Can I track my parcel?
Oops, I made a mistake! How can I change my delivery address after I have ordered?
Can I return an item if I change my mind?
I have purchased a Najo piece in-store but I would like to return it. Can I send it back to you?
Do you have a warranty on your jewellery?
How can I cancel my order?
What are your Christmas opening hours and delivery timeframes?
What is the difference between gold and gold plated items?
Is plating wear covered under warranty?
Does your Jewellery contain Nickel?
What is your jewellery made of?
I’m having trouble adding engraving, why is my engraving not being added to my Signa piece?
I have just placed a Signa order but I wish to change my engraving, can I do this?
Can I add engraving to a piece that is not in your Signa collection?
Will my engraving look exactly as it does in the preview?
Where does the jewellery come from?
Is the jewellery hand-made?
How do I know what ring size I am?
|Najo Size||USA||British||Inside Circumference||Inside Diameter|
|3||E 1/2||43.5 mm||13.8 mm|
|4||H 1/2||46.5 mm||15.0 mm|
|5||J 1/2||49.0 mm||15.75 mm|
|X Small||6||L1/2||52.0 mm||16.5 mm|
|Small||7||N 1/2||55.0 mm||17.5 mm|
|Medium||8||P 1/2||57.0 mm||18.0 mm|
|Large||9||R 1/2||60.0 mm||19.0 mm|
|X Large||10||T 1/2||62.0 mm||22.0 mm|
All rings come in a S, M and L. Limited styles are available in XS and XL. Type XS or XL in the search bar to view the full range in those sizes.