Free standard shipping is available on all AU and NZ orders over $220.
| Shipping | Free | Standard | Express |
| Australia | Orders $220+ | $12.95 | $14.95 |
| New Zealand | Orders $220+ | $12.95 | N/A |
| International | N/A | $25 | N/A |
Orders placed before 12pm AEST will be dispatched on the same day.
| Delivery | Standard | Express |
| Australia | 2-6 business days | 1-3 business days |
| New Zealand | 4-7 business days | N/A |
| International | 10-14 business days | N/A |
We offer a 14-day money-back guarantee. We cannot offer exchanges or refunds on any earrings (for hygienic reasons) or engraved pieces. Please select carefully and feel free to contact us at support@najo.com.au should you have any questions prior to purchasing a non-returnable item.
To return an item, simply visit our returns portal online at https://returnsportal.shop/najo and login with your email and order number. Please post returns to PO BOX 3159, Redfern NSW 2016.
Visit our FAQ page for further information.
