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Free standard shipping is available on all AU and NZ orders over $220.
| Shipping | Free | Standard | Express |
| Australia | Orders $220+ | $12.95 | $14.95 |
| New Zealand | Orders $220+ | $12.95 | N/A |
| International | N/A | $25 | N/A |
Orders placed before 12pm AEST will be dispatched on the same day.
| Delivery | Standard | Express |
| Australia | 2-6 business days | 1-3 business days |
| New Zealand | 4-7 business days | N/A |
| International | 10-14 business days | N/A |
We offer a 14-day money-back guarantee. We cannot offer exchanges or refunds on any earrings (for hygienic reasons) or engraved pieces. Please select carefully and feel free to contact us at support@najo.com.au should you have any questions prior to purchasing a non-returnable item.
To return an item, simply visit our returns portal online at https://returnsportal.shop/najo and login with your email and order number. Please post returns to PO BOX 3159, Redfern NSW 2016.
Visit our FAQ page for further information.
How to Care for Sterling Silver Jewellery
Jewellery Care Guide
It is natural for sterling silver jewellery to tarnish or discolour over time, particularly if the piece is worn regularly. Tarnish is caused by several factors which include:
How to Care For Your NAJO Piece
NAJO advises against:
Over the years, the NAJO brand has become synonymous with beautiful design and impeccable craftsmanship that magnifies the inherent beauty of our sterling silver, gold, and striking gemstone pieces.
Our fine jewellery designs pay homage to the high-quality, ethically sourced precious metals and gemstones we use, gifted to us by nature.
NAJO Jewellery is designed in Australia, and crafted by our artisans.
Learn more about our materials with our Materials Glossary
When purchasing a bracelet with an opening or clasp, it’s essential to choose the right size to ensure it will fit comfortably around your wrist.
To measure your wrist, use a flexible tape measure, strip of paper or a string. Simply wrap it around your wrist just below the wrist bone, where you would normally wear a bracelet, and then measure the length with a ruler.
This measurement is your wrist size. For a comfortable fit, add 1 to 1.5 cm (0.4 to 0.6 inches) to this measurement when selecting your bracelet size.
A bracelet should fit comfortably without being too tight or too loose. You should be able to slip one or two fingers between the bracelet and your wrist.
Our bracelet sizes range from 17-20cm in length. Some also come with an extension chain so you can find your perfect length. You can find the length and width of our bracelets in the description section on every bracelet product page. If you need any help, get in contact with our customer service team here.
Overall rating: 5.0 / 5 from 1 reviews.
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"I am very happy with my latest Najo purchase. This chain bracelet is such a lovely accessory, blends in with my silver bangles, even rose gold! Subtle ,yet elegant. Speedy delivery-from my online purchase to unpacking package- which I must add : is always perfect !"
