Shipping & Returns
Orders placed before 12 pm AEST will be dispatched on the same day. In Australia, we offer a flat rate of $7 for standard shipping on orders under $99 (2-5 business days), otherwise an express service is available for just $9.95 (AU only). Australia-wide, we offer FREE EXPRESS Post on orders $99 and over. New Zealand orders under $99 will incur a $7 shipping fee, while orders over $99 will receive it free. Please note there are no express options for post to New Zealand. International shipping is also available for a flat rate of $25 and will take 10-14 business days for delivery. There is also a 30 day money back guarantee*. *We cannot offer exchanges or refunds on any earrings (for hygienic reasons) or engraved pieces from our SIGNA range. Please select carefully and feel free to contact us at email@example.com should you have any questions prior to purchasing a non-returnable item. To return an item simply send back the item with the original invoice and tick the item/s you wish to return. Please post returns to PO BOX 3159, Redfern NSW 2016.
Sterling Silver can be easily cleaned and polished using a simple cleaning cloth to keep your piece looking as new as the first day you take it home! To keep it safe from harm also make sure you store your Najo jewellery in a soft pouch or jewellery box. The nature of sterling silver is that it will tarnish and discolour over time. Exposure to moisture, humidity, acidity from skin, and exposure to such things as soaps and perfumes can all cause the silver to discolour. Regular cleaning though with a silver polishing cloth, and occasionally a metal cleaner or silver foam will keep your piece looking beautiful for years to come. Stainless steel jewellery can be easily cleaned with warm soapy water or a soft cloth. For more detailed care instructions for oxidised pieces, stone set, mixed metals and other specific finishes click on the links below.
Buying For A Group?
Bundle & Save – Receive a discount if you’re buying multiples of one style for a group, see below.
*Only available on identical styles (including same colour and price).
Free Shipping | Australia-Wide
100% Money Back | 30 Day Guarantee
Warranty | 12 Month Guarantee